jump to navigation

Clients From Hell post October 1, 2016

Posted by Jill (@bonnjill) in Business practices, Fun stuff.
add a comment

This post was posted on clientsfromhell.net on September 23, 2016. It’s too good not to share.

I am a translator who specializes in translating from from English to Croatian and Slovenian. One day I received this message:

Client: Hello, I am in a rush to have my website translated to both Slovenian and Croatian. The site has about 20.000 words; how much you charge for that? Please give me a quote without writing too much.

Me: Hello! I charge between $0.05 to $0.08 per word translated. That would be $1000 for one translation, and $1800 for both languages.

Client: I said you need to quote just your price. And why would I hire you if you haven’t told me how much experience you have?

Me: (trying to be as nice as possible) Ok, let’s make this clear. I have years of experience, and as you can see, a 100% positive feedback from previous clients. As for the price, I told you all about it as concisely as I could.

Client: Gosh you just don’t understand me? Do you understand English at all? TELL ME YOUR PRICE FOR THIS TRANSLATION IN BOTH LANGUAGES.

At this point, I started to wonder if the client was drunk, but tried to remain as polite as possible.

Me: I am so sorry, but you are so confusing. I said that the final price for this project would be $1800 for both translations.

Client: And why didn’t you tell me that at the beginning? The price sounds fair to me.

Me: I am glad that we agree on that. When is the due date for this project?

Client: The deadline is tomorrow.

Me: Tomorrow? You think that is possible to translate 20.000 words in 2 languages in one day? That is just impossible.

Client: Don’t be difficult. I need it by tomorrow at 5 PM.

Me: You know what? I’m going to pass on this one.

The client didn’t respond, except that he wrote me again a week later.

Client: Hello, are you available for that translation we talked about?

Me: Oh sorry, I thought the due date was last week? Did that change?

Client: I was just testing you. You passed! I want to work with you, but on one condition. Your price is way too high for me. Can you do it for $200?

Me: (laughing) Are you for real? $200? Would you accept that pay for that much work?

Client: I know I won’t do it for $200 but that’s me and I want you to do it for $200. If not, I will find someone cheap who will do it and you will lose your money.

Me: Feel free to search for somebody else, because I will not work on that project for $200. I am just warning you, that there are many people willing to work for low price, but in the end, quality matches price. If that happens to you, please don’t ask me to fix their mess.

Client: You wasted my time, goodbye.

A month later:

Client: Hello again. I am so sorry that I need to speak with you again, but I have no other options. It happened exactly like you said it would. I handed this project to a guy from Vietnam and my website was “Google translated. Can you please fix it? I will pay as much as you want.

Me: I think I’m going to have to take a hard pass. You’ve been exceptionally rude to me and I’m not interested in working with you. Sorry.

Client: Why you! How dare you! This is ridiculous, I’ve never met someone so unprofessional! Take this job or I will sue you and make your life a living hell!

Me: Feel free to sue me if you think you have a shot. Have a great day.

He never spoke with me again. And guess what? He never sued me either.

(Almost) Wordless Wednesday September 28, 2016

Posted by Jill (@bonnjill) in Fun stuff.
add a comment

252675_459971630688499_354154322_n

(Almost) Wordless Wednesday September 21, 2016

Posted by Jill (@bonnjill) in Fun stuff.
add a comment

314811_460129160672746_1923557341_n

(Almost) Wordless Wednesday September 14, 2016

Posted by Jill (@bonnjill) in Fun stuff.
add a comment

13239465_1093889770670182_3327239815622410157_n

(Almost) Wordless Wednesday September 7, 2016

Posted by Jill (@bonnjill) in Fun stuff.
2 comments

13227222_1110747482302422_4825198152241771315_n

(Almost) Wordless Wednesday August 31, 2016

Posted by Jill (@bonnjill) in Fun stuff.
4 comments

13164193_1389882181038478_189815549609175376_n

The latest scam is Lingorate August 30, 2016

Posted by Jill (@bonnjill) in Scam alert.
add a comment

Did you recently receive an email about a new translation platform called Lingorate? Even if you didn’t you are probably listed without your permission. Rose Newell has done a wonderful job backing up and documenting the site’s duplicity. She does such a good job anything I would write about it would be redundant. You can read about it at Lingorate: the latest identity theft scam to target translators?

Advanced Skills and Training Day, November 2 August 26, 2016

Posted by Jill (@bonnjill) in ATA, Business practices, Tools.
add a comment

There’s a new change to this year’s ATA conference. You’ve asked for more advanced and in-depth sessions, and ATA has heard you. This is your chance to prove to the ATA that they are welcome and needed. The pre-conference sessions are now a full day of three-hour courses taught by invited presenters. It’s now called the Advanced Skills & Training Day. Come join me and Allison Bryant from 8:30am-12:00pm on November 2 at “Mastering PDFs using OCR and Advanced Formatting Features in Word.” This hands-on session (bring your laptops!!) is limited to 30 participants, so register soon to ensure you will be a part of it. I’ve already had several people reach out to me about it and express their excitement. Through hands-on activities, you will learn how to stop wasting your time and start impressing your clients. By learning OCR technology, advanced formatting techniques in Word, and other tricks for easily manipulating PDFs and other non-editable documents, you too can become a formatting guru.

You can learn more about it here: http://www.atanet.org/conf/2016/astday/

The only caveat is that people *must* register for the conference in order to attend AST day. You cannot register for an AST session alone.

(Almost) Wordless Wednesday August 24, 2016

Posted by Jill (@bonnjill) in Fun stuff.
1 comment so far

13087914_1234650679881164_2436202060323470934_n

(Almost) Wordless Wednesday August 17, 2016

Posted by Jill (@bonnjill) in Fun stuff.
1 comment so far

13139158_1225837087456611_238018061546308081_nTranslation: You want to move an image in Word 1 mm to the left and the entire text disappears, the image gets rotated, 4 new pages appear, the continental plates shift and the earth is thrown out of its orbit.